Terms and Conditions

Lofft Candles appreciate and value all of our customers and a positive customer experience is our always our number one aim. Accordingly, our Terms and Conditions are set out below. By reading this you accept all Terms & Conditions stated here. If you do not agree then you should navigate away from this domain.

We reserve the right to make changes to our Terms & Conditions at any time without warning, or prior notification. You should make note of our Terms & Conditions prior to making any purchases on our site.

Lofft Candle will respect customer privacy at all times and we will never share your information with a third party. Your confidence is guaranteed.

As part of the order process, it is necessary for us to collect some personal information from you. This may include your name, address, phone numbers, email addresses and payment details.
We may use your personal information:

• To process your order
• To send you information about our special offer, promotions and updates
• To communicate with you regarding enquiries, complaints or sales

The content of our website, social media, promotional materials and emails including all text, trademarks, logos and any other design are protected by copyright laws in the UK. Lofft Candle  does not allow any unauthorised attempt to copy, modify, distribute or reproduce any content from our websites or social media outlets.

Once you have placed your order, we will package and post your item to the address specified during your purchase. Please note that we cannot accept any responsibility for address mistakes. We ask that you check the address before completing your payment.
You will receive an email to acknowledge that we have received your order and a second email once your item(s) have been dispatched in accordance with the shipping/postage option you selected.
We accept all major credit cards.